Frequently Asked Questions
What is your cancellation policy?
Cancellation policies differ per property. You can find the exact terms on each listing before confirming your booking.
What amenities are included?
Each home comes with essentials like Wi-Fi, fresh linens, a fully equipped kitchen, and curated furniture. Additional amenities vary by location.
Are pets allowed?
Pet policies vary by property. Please check the listing details before booking.
Do you have workspace setups?
Yes, most homes include quiet work areas ideal for remote professionals.
How do I contact support?
You can reach our guest support team anytime through our contact page or by replying to your booking confirmation email.
What if something goes wrong during my stay?
Contact us immediately through our support line. We’ll assist promptly to ensure your comfort and resolve any issue.
Are your homes eco-friendly?
Yes. Many of our homes use energy-efficient systems, sustainable materials, and encourage waste reduction through mindful design.
How can I contribute to sustainability during my stay?
We encourage guests to conserve water, turn off unused lights, and recycle where possible.